Limited Lifetime Craftsmanship Warranty

LAMOR&CO stands behind the manufacturing and workmanship of every ring. This Limited Lifetime Craftsmanship Warranty covers verified defects in manufacturing or craftsmanship, subject to the terms and exclusions below.

Warranty Duration

This Limited Lifetime Craftsmanship Warranty remains in effect for as long as the original purchaser owns the ring.

What Is Covered

Coverage applies when our inspection confirms that a structural or setting-related problem resulted from the way the ring was manufactured or crafted.

What Is Not Covered

This warranty does not cover normal wear; scratches or changes to the finish; routine maintenance; accidental damage; impact, bending, crushing, or misuse; improper care or storage; loss or theft; changes in ring size or personal preference; work performed by an unauthorized third party; or a stone that is lost or damaged for a reason other than a confirmed manufacturing or workmanship defect.

Warranty Review and Remedy

Every warranty request requires inspection. If LAMOR&CO confirms a covered manufacturing or workmanship defect, we will provide an appropriate remedy, which may include repair or correction of the covered defect. This warranty is not jewelry insurance and does not provide automatic replacement or refund for loss, theft, accidental damage, or normal wear.

How to Request Warranty Service

Before sending any ring, contact LAMOR&CO at mello@lamoreco.com or (561) 600-8030. Include your order number, a description of the issue, and clear photographs when possible. Do not send jewelry before receiving return or service instructions.

Craftsmanship Standards

Each made-to-order ring is individually inspected under a professional microscope before shipment. Learn more about our engagement ring craftsmanship and inspection process.

Proof of purchase may be required for warranty service. Nothing in this warranty limits rights that apply under applicable law.