Privacy Policy

This Privacy Policy explains how LAMOR&CO collects, uses, discloses, and protects personal information when you visit lamoreco.com, contact us, or place an order through Shopify checkout.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing and shipping information, order details, customer-service communications, and other information you choose to provide. Payment information is processed by Shopify and supported payment providers.

Shopify and service providers that support our store may also process device, browser, IP address, site-activity, transaction, fraud-prevention, analytics, and advertising information as needed to provide their services and operate the store.

How We Use Information

We may use personal information to process and fulfill orders, process payments, arrange insured shipping and tracking, communicate with customers, provide customer support, manage returns, exchanges, and warranty requests, verify high-value orders, detect and prevent fraud, improve the website, measure marketing performance, support advertising, maintain business records, resolve disputes, and comply with applicable legal obligations.

Payments

Payments are processed through Shopify and supported payment providers. LAMOR&CO does not store full payment-card numbers on its own systems.

Service Providers and Disclosures

Personal information may be processed or disclosed as reasonably necessary to service providers that help operate the store, including Shopify, payment processors, shipping carriers, insurers, fraud-prevention services, analytics providers, advertising platforms, and other technology or professional service providers. Information may also be disclosed when reasonably necessary to protect LAMOR&CO, investigate fraud or misuse, resolve disputes, enforce our policies, or comply with applicable legal or regulatory requirements.

Cookies, Analytics, and Advertising

Our website may use cookies, pixels, analytics, and similar technologies to operate the site, understand traffic, measure conversions, prevent fraud, and support advertising. Depending on your location and applicable law, certain uses or disclosures of personal information may be considered a “sale,” “sharing,” or targeted advertising, and you may have the right to opt out.

Your Privacy Choices

You can review available privacy controls at Your Privacy Choices. Depending on your location, this page may allow you to opt out of certain sale, sharing, or targeted-advertising activities for the browser or device you use. You may also contact us at mello@lamoreco.com with privacy-related requests.

Jewelry Order Records and Fraud Prevention

For fine-jewelry and high-value orders, LAMOR&CO may retain order records, payment and fraud-review records available to us, shipping and delivery records, customer communications, return and warranty records, inspection records, certificates, photographs, and related documentation when reasonably necessary for order administration, fraud prevention, return or warranty review, dispute resolution, chargeback response, insurance matters, business protection, or applicable legal and recordkeeping requirements.

Your Requests and Rights

Depending on your location and applicable law, you may have rights relating to eligible personal information, which may include access, correction, deletion, or certain opt-out rights. Requests may be subject to identity verification and to applicable legal, fraud-prevention, security, transaction, dispute, and business-record requirements.

Data Security

We use Shopify and reputable service providers to support secure checkout and store operations and take reasonable steps to protect customer information. No method of transmission or storage can be guaranteed to be completely secure.

Contact

For privacy questions or eligible privacy requests, contact LAMOR&CO at mello@lamoreco.com or (561) 600-8030. Business location: Boca Raton, Florida, United States.

Effective date: 2026